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Privacy Policy

At Fidustria, we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information, and your rights in relation to that data.

This Policy applies to personal data collected in the course of:

  • Providing services to clients

  • Interacting with service providers or business partners

  • Operating our website and handling inquiries

What Personal Data Do We Collect?

We may collect and process the following types of information:

  • Identity & Contact Data: Name, email, phone number, address, job title

  • Client Onboarding Data: KYC/AML information such as passports, proof of address

  • Transactional Data: Payment and account information

  • Technical Data: IP addresses, device/browser info, and cookies from website usage

  • Marketing Data: Preferences for receiving updates or newsletters

  • Professional Data: Employer name, role, or other relevant business information

  • Sensitive Data: Only where strictly necessary and with your explicit consent

How We Collect Your Data

We collect data:

  • Directly from you when you contact us or become a client

  • Through forms, phone, email, or website submissions

  • From publicly available sources (e.g., corporate registries)

  • From referrals or introductions made by third parties

Why We Use Your Data

We use your personal data to:

  • Provide, manage, and improve our services

  • Conduct due diligence and comply with legal obligations

  • Manage billing and payments

  • Send updates or communications you’ve opted into

  • Respond to regulatory or legal requirements

  • Protect our business and legal rights

Legal Bases for Processing

Our lawful bases for processing your data include:

  • Performance of a contract

  • Legal obligation

  • Legitimate interests (where not overridden by your rights)

  • Consent, where applicable

Who We Share Your Data With

We may share your data with:

  • Other Fidustria entities or affiliates

  • Professional advisors, law firms, and consultants

  • Regulatory bodies and authorities, where required

  • IT and business support service providers

  • Third parties at your instruction or with your consent

We do not sell or lease your personal data to third parties.

International Transfers

If we transfer your personal data outside your country, we ensure appropriate safeguards are in place, such as standard contractual clauses or other legal mechanisms.

How Long We Keep Your Data

We retain personal data only as long as necessary for:

  • Legal or regulatory compliance

  • Service delivery

  • Contract enforcement or defense of claims

Data is securely deleted or anonymized when no longer required.

Your Rights

You may have the right to:

  • Access your data

  • Correct inaccurate or outdated information

  • Request data deletion or restriction

  • Object to processing

  • Withdraw consent

  • Request data portability (where applicable)

📩 To exercise your rights, contact us at:
fidustrialtd@gmail.com

We may require verification of your identity before fulfilling requests.

Data Security

We take reasonable and appropriate steps to protect your data using technical and organizational measures, including secure servers, encryption, and access controls.

Policy Changes

We may revise this Privacy Policy from time to time. Any updates will be posted on our website, and significant changes will be communicated to you directly where appropriate.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact:

Fidustria
📧 fidustrialtd@gmail.com